TERMS & CONDITIONS - Belladrum Tartan Heart Festival 2018


Your ticket is valid for one person only. You are advised to check your ticket upon receipt. Please read terms and conditions on the ticket (or at www.tartanheartfestival.co.uk ) as your purchase of a ticket signifies your agreement to these.

No tickets will be refunded unless the event is completely cancelled in which case only the face value of the ticket will be refunded. If some elements or part of the event is cancelled (e.g 1 day out of a 3-day festival), the promoter reserves the right to offer pro-rata refunds accordingly but is not obliged to. If the Festival is cancelled, the Promoter shall not be liable for any costs or expenses wasted or incurred by the ticket-holder including but not limited to: accommodation or transport costs, or any direct or indirect losses or damage of whatever kind.

Tickets are for the festival and not for one specific artist. The promoter will use their best endeavours to present the line-up as advertised, but the line-up of artists cannot be guaranteed. Should one or more artists cancel, the festival will go ahead as normal. Refunds will not be given in these circumstances. Tickets are issued subject to a licence being granted by the local authority. For information on the festival go to www.tartanheartfestival.co.uk

 

Purchase of this ticket and/or its presentation at the event signifies your agreement to the following terms and conditions set by the promoter (Belladrum Estate and Belladrum Tartan Heart Festival):


Festival venue: encompasses car parks, campsites, arenas and any other areas of Belladrum Estate


Persons 12 & under and under 18: must be accompanied by a responsible adult AGED 21 AND OVER (PLEASE NOTE THIS IS A CHANGE ON THE 18 & OVER ACCOMPANYING RULE IN PREVIOUS YEARS) on entering the festival venue and at all times while attending the festival; they may not bring alcohol into or consume it anywhere at the festival venue; original photo-ID with proof of age will be required for persons claiming to be 12 & under, 18 & over and 21 & over by box office, tokens office, security, stewarding and bar staff have the right to challenge age claims where they believe the claim being made is questionable and may charge for a full price ticket where acceptable proof of age is not provided, or refuse to serve alcohol; check www.tartanheartfestival.co.uk for acceptable forms of photo ID; one adult aged 21 or over may accompany a maximum of TWO persons under 18 to the festival venue.


Right of admission reserved: the promoter reserves the right to refuse admission to or to eject ticket-holders from the festival venue without a refund.


Aggressive or anti-social behaviour: will be met with a zero-tolerance policy and immediate ejection.


Lost, stolen or incomplete tickets: admission will not be allowed to persons without ticket and stub (joined) in the case of hard tickets, or to a person presenting a ticket that has already been scanned in the case of e-tickets, or to persons whose tickets have been lost or stolen; keep tickets safe – treat them like cash.


Lost or altered wristbands: attendance without the relevant wristband issued by the event is not allowed and will result in ejection; wristbands that have been tampered with or removed will be declared invalid and lost wristbands will not be replaced.


Glass, dangerous objects, drones, flares, Chinese lanterns, fireworks, animals, illegal substances, nitrous oxide and legal highs: none of these are permitted at the festival venue and will be confiscated; use of fireworks, flares or Chinese lanterns will result in immediate ejection; animals will be impounded at owner’s expense; patrons’ clothing and bags will be searched at gates.


Alcohol: no alcohol may be brought into the arenas from campsites; patrons’ clothing and bags will be searched at gates.


Campsite curfew and vehicles: There will be no re-entry to campsites from outside the festival or the car parks between 1200 midnight and 0800; no driving of vehicles will be permitted in the tented camp sites; no sleeping in vehicles in car parks is allowed


Campervan/Caravan tickets: holders of these must also hold valid tickets to the event to be allowed entry to the arena; entry to the campervan/caravan area will only be allowed to drivers of vehicles holding a campervan/caravan ticket (regardless of whether they also hold an electrical hook-up supplementary ticket); each standard campervan/ caravan ticket entitles the holder to a minimum 7 x 4.5m space  and the ticket is valid for one campervan, or one car/caravan or factory-made trailer-tent only; a campervan must have fitted sleeping and fitted cooking or washing ; no sleeping tents may be pitched in the Campervan/Caravan area.


Clothing & equipment: this is an outdoor event; it is your responsibility to be prepared for all weather conditions and to bring appropriate clothing and camping gear.


Fires: no fires will be permitted in camp sites or car parks; use of BBQs and camping cookers will be permitted


Amplified music: will not be permitted between 2300 and 0800 in camp sites.


Filming: you consent to appearance in film and sound recordings of the event as a member of the audience


Disclaimers: you use the festival venue at your own risk; the promoter shall disclaim liability for death or personal injury caused by the negligence of the promoter, its servants or agents or any person whilst entering or leaving the festival venue; the promoter shall disclaim liability for death, injury, disease or loss caused to any person or to his servant or agent at the festival venue; the promoter shall disclaim liability for any loss, damage or theft to property including vehicles at the festival venue; the promoter shall disclaim liability for any inaccuracies in any information published with regard to the event.

These terms and conditions are governed by the laws of Scotland and the Scottish courts have exclusive jurisdiction in the event of dispute.


WARNING – LOUD MUSIC CAN DAMAGE YOUR HEARING


PLEASE RESPECT OUR NEIGHBOURS’ PRIVACY – AVOID UNNECESSARY NOISE AND KEEP TO FESTIVAL AREAS ONLY


www.tartanheartfestival.co.uk