Parklife work closely with Attitude is Everything to provide an event site which is as accessible as possible to everyone.


This year to make life easier for you, we have an online access request form that you can fill in via the Parklife Website, the documents are available to download via the following link : 


Parklife.uk.com/information/general-information/disabled-access-information-facilities


I am a customer with access requirements / I am disabled, how do I buy a ticket for Parklife 2016?

You can buy tickets by following the links on the website. If you prefer to buy tickets over the phone you can call the ticketing agencies directly.


If Parklife tickets completely sell out, is there an allocation reserved for customers with access requirements and/or disabled customers?

Parklife does not reserve an allocation of tickets for accessible customers. Once tickets are sold out, they are sold out.


I require a Personal Assistant in order to attend the event, must I buy a ticket for my PA?

If you qualify for a PA to attend the event with you, you should buy a ticket for yourself and complete the access requirement form.
The form will be available online 48 hours before tickets go on sale, you can send your application once you have bought a ticket.
You do not need to buy a ticket for the personal assistant, however if you do not qualify for a PA and tickets have sold out you will not be able to buy an additional ticket.


What disabled access facilities are available at Parklife?

We offer accessible car parking, personal assistant tickets, viewing platform access and disabled toilets. 

We have a dedicated access reception manned by our Access Team. 

Not everyone may be eligible for all of the access facilities, applications can be made for individual facilities. 

More detailed information is available further down the page.


I am unsure if I qualify for the access facilities on offer.

Automatic qualification applies to those able to supply the following documentation dated within the past 12 months or with valid date covering the event:


• Front page of DWP/PIP letter

• Front page of Attendance Allowance letter

• Blue badge accompanied by driver’s license photo card and/or passport photo page

• Evidence of being registered as severely sight impaired (blind)

• Recognised Assistance Dog ID card


We recognise that the evidence above is not definitive. If you do not have any of the above evidence but wish to apply for particular access facilities you will need to complete the application form and provide a statement and supporting evidence. These applications will be considered on a case by case basis.



DISABLED ACCESS INFORMATION


Access around the site :

The Parklife event takes place at Heaton Park. Please see the park’s website for more information.

The site is a green field site with some sloping areas around the event site and the event entrances.
The event field is park land therefore some areas within the site will be uneven.
There are no hard standing pathways once in the event site. The majority of stages will be, on average, 60 to 70 metres apart.


Bookable access facilities :

The location of the disabled car park will be within 5 minutes of an event entrance

The event will take place in the Papal Field in Heaton Park, all entrances to the park will be accessible.


The following access facilities need to be pre-booked using the Access Requirement Form.


2 for 1 tickets for personal assistants :

We provide a 2:1 ticket scheme for individuals who would be unable to attend our events without bringing a personal assistant. 

Once you have brought a full price ticket, please fill in the access requirement form and provide us with documentation in order to receive your personal assistant ticket.


Arriving and departing the festival :


Metrolink 

There are two tram stops within close proximity to the festival site; Heaton Park and Bowker Vale.
Heaton Park is closer to the site, the closest entrance is East, which is the least accessible entrance and the Access Reception is on the other side of the festival site.
It is recommended that you alight at Bowker Vale and then walk the short distance to the Access Entrance just off Sheepfoot Lane, M25 0DN.
The Heaton Park tram stop will be CLOSED when the event finishes, for leaving the event you MUST use Bowker Vale.


Taxi

Ask your taxi to drop you at the at the site car park which is just off Sheepfoot Lane, M25 0DN


Bus

The bus stop will drop you at the North Gate of the festival site, however it is equidistant to walk to the Access Reception, so please follow the Access signs.


Parking

The Access Car Park is located just off Sheepfoot Lane, M25 0DN, it is beyond the public car park, and is the hard standing car park, which is adjacent to the Reception.


Bike

The bike store is located just off Sheepfoot Lane, M25 0DN, it is the hard standing car park, which is adjacent to the Reception.


Walking : 

When heading from Bury Old Road, go beyond the East entrance on Sheeofoot Lane, M25 0DN, to find the entrance to the car park and then the Reception. When heading from Middleton Road, walk along Sheepfoot Lane and follow signs for public and access car park, the reception is adjacent to the access car park.


Accessible Parking :


An accessible car park is located as close as possible to an event entrance.


Viewing Platforms :

Admittance to the viewing platform will only be given to those wearing a access wristband and access lanyard.

There will be four viewing platforms available at the event; Main Stage, Temple Stage, Now Wave / Drop the Mustard, Resident Advisor / Bugged Out and Big Top / Sounds of the Near Future. The tented stages and the platform will be at the back of the tent next to the Front of House stand.
The Main and Temple Stage view platforms will be adjacent to the Front of House, with a direct view of the stage.


Assistance Dogs :

We welcome assistance dogs onto the site with advance notice. There will be an area provided for toileting and drinking.


Strobe Lighting :

There will be general warning signs in all the performance area if strobe lighting will be used.
Due to the nature of the artists it is likely that strobe lighting will be used throughout the performances.
There will not be a warning immediately before a period of strobe lighting.


Medical Services :

There are First Aid facilities within the event site. There will also be Medics and First Aiders on patrol around the event.
If you require more information, please get in touch.


Contact details for disabled access enquiries :

If you require more information on the disabled access facilities at the event or would like to get in touch please email : access@parklife.uk.com, call 0161 711 0017 or write to us at: Access Officer, Ground Control, 3rd Floor, 14 Little Lever Street, Manchester M1 1HR