DISABLED ACCESS INFORMATION
Access around the site:
Mint Festival takes place at Wetherby Racecourse.
The site is a green field site with sloping areas around the event site and the event entrances.
The event field is park land therefore most areas within the site will be uneven.
There are no hard standing pathways once in the event site.
The majority of stages will be, on average, 60 to 70 metres apart.
Bookable access facilities:
– The location of the disabled car park will be adjacent to event main entrance
– The following access facilities need to be pre-booked using the Access Requirement Form.
2 for 1 tickets for personal assistants:
We provide a 2:1 ticket scheme for individuals who would be unable to attend our events without bringing a personal assistant.
Once you have brought a full price ticket, please fill in the access requirement form and provide us with documentation in order to receive your personal assistant ticket.
An accessible car park is located on site adjacent to the event entrance.
There will be a stewarded accessible toilet located at the welfare centre and first aid point.
There will be other non-stewarded accessible toilets throughout the event arena.
We welcome assistance dogs onto the site with advance notice.
There will be general warning signs in all the performance areas where strobe lighting will be used.
Due to the nature of the artists it is likely that strobe lighting will be used throughout the performances.
There will not be a warning immediately before a period of strobe lighting.
There are First Aid facilities within the event site.
There will also be Medics and First Aiders on patrol around the event. If you require more information, please get in touch.
Contact details for disabled access enquiries:
If you require more information on the disabled access facilities at the event or would like to get in touch please email email@example.com
DISABLED ACCESS FAQ’s
I am a customer with access requirements / I am disabled, how do I buy a ticket for Mint Festival 2017?
You can buy tickets by following the links on the website. If you prefer to buy tickets over the phone you can call the ticketing agencies directly.
If Mint Festival tickets completely sell out, is there an allocation reserved for customers with access requirements and/or disabled customers?
Mint Festival does not reserve an allocation of tickets for accessible customers. Once tickets are sold out, they are sold out.
I require a Personal Assistant in order to attend the event, must I buy a ticket for my PA?
If you qualify for a PA to attend the event with you, you should buy a ticket for yourself and complete the access requirement form.
You do not need to buy a ticket for the personal assistant, however if you do not qualify for a PA and tickets have sold out you will not be able to buy an additional ticket.
What disabled access facilities are available at Mint Festival?
We offer accessible car parking, personal assistant tickets and disabled toilets.
I am unsure if I qualify for the access facilities on offer?
Automatic qualification applies to those able to supply the following
- Documentation dated within the past 12 months or with valid date covering
- Front page of DLA letter with PIP letter
- Front page of Attendance Allowance letter
- Blue badge accompanied by driver’s license photo card and/or
- passport photo page
- Evidence of being registered as severely sight impaired (blind)
- Recognised Assistance Dog ID card
What If I am unable to provide any of the above?
We recognise that the evidence above is not definitive.
If you do not have any of the above evidence but wish to apply for particular access facilities you will need to complete the application form and provide a statement and supporting evidence.
These applications will be considered on a case by case basis.