To download your ticket(s) without using our app, you'll first need to head to the collection email you'll have received at the point of purchase. You can get here by searching the name of the event or just Skiddle in your emails. The subject line of this email will always be "Your ticket order for name of the event "

Once you've opened this up you'll be presented with an option to "Get Your Ticket". You can do this by clicking the blue 'download as PDF' hyperlink.

After you've clicked this, your browser will open a new tab and you'll be asked to enter the last four digits of the bank card you made the purchase with (for security). From there you can download the ticket(s) as individual PDF files including your barcodes to either print off at home or show on your device at the entrance to the event.