If you have a dispute regarding a sale placed through Skiddle that you feel is not being resolved to your satisfaction then you have a couple of options.


1. Please ensure you have opened a support ticket with us https://skiddle.freshdesk.com/support/tickets/new, so your complaint is in writing, then ask for your complaint to be escalated to the Customer Care Manager.


2. You can write to us at- Customer Care Manager, Skiddle Ltd, Ashley Hall Farm, Inglewhite Road, Goosnargh PR3 2EB or email support@skiddle.com


We always strive to resolve your issues with you directly in a reasonable timeframe. However, if you feel this has not been achieved then you can also use the EU Online Dispute Resolution platform at http://ec.europa.eu/odr