If your card is declined, you will be notified via email on the due date. At this point, you may provide an alternative card. Any alternative card must belong to, and be in the name of, the original purchaser. If we are not provided with an alternative card we will attempt payment 24 hours later on the 2nd of the month. If this payment fails, we will email you again and attempt payment again 72 hours later on the 5th of the month.

If payment is not received within 5 days of the applicable due date for which payment is due, the purchase of the ticket will be placed on hold until you can arrange an alternative payment method.  If you do not do this, the payment plan for this ticket may be cancelled and your ticket void, and you will not receive the barcodes or a refund for any paid Instalments (including booking fee).