ESSENTIAL EVENT INFORMATION

FESTIVAL DATES

Texfest (Market Harborough) will be taking place on the Thursday 28th June 2018 for glampers
The site will be open from Friday 29th, Saturday 30th June and Sunday 1st July 2018 for other ticket holders.


OPENING TIMES

Gates open 12 noon Friday for all ticket holders

Wristband exchange: 12.00 noon Friday 29th June


WEEKEND CAMPING

Campsites open at 12.00 noon Friday 29th June

You will receive your ticket via email and will be able to exchange your ticket for a wristband upon arrival. 

Please note that wristband staff will fix your wristband firmly and securely, and that for security reasons no replacement wristbands will be issued.


GLAMPING

Car Parks & Campsites open at 12 noon on Thursday 28th June

Wristband exchange: 12.00 noon Thursday 28th June (glampers)


SET TIMES

Set times will be released one week prior to the 28th June. 

You will be able to access all set times via our official website and programs on the day.


VALID ID

Texfest is suitable for any age. Moreover, we employ an age restriction of 16 years +, meaning anyone under the age of 16 must be accompanied by and adult over the age of 18.


We accept the following forms of ID:

EU PASSPORT

FULL OR PROVISIONAL DRIVING LICENSE ISSUED BY THE DVLA

CITIZEN CARD

VALIDATE_UK

VALID UK CARD BEARING PASS HOLOGRAM

PASS CARD

MILITARY ID

TO BRING ..AND WHAT NOT TO BRING

The following items cannot be brought into the Arena or campsite:

  • Any items which may reasonably be considered a weapon
  • Airhorns
  • Blowtorches
  • Campfires
  • Commercial Goods
  • Cookers (LPG or Similar)
  • Crowd Surfing
  • Drones
  • Firewood
  • Fireworks/Pyrotechnics
  • Flares/Distress Flares
  • Flying Lanterns
  • Gazebos
  • Glass
  • Generators
  • Hi Vis tabards, vests, jackets
  • Legal Highs/Psychoactive Substances
  • Illegal Substances
  • Lasers (Including pens)
  • Megaphones
  • Nitrous Oxide
  • Petrol Burners
  • Portable Stoves
  • Smoke Canisters
  • Sound Systems
  • Umbrellas/Parasols
  • Unidentifiable Substances
  • Unofficial Merchandise or Lanyards

The following items cannot be brought into the Arena, but are allowed on campsite:

  • Alcohol
  • Bags Larger than A4 sized (Allowed in campsite but not in Arena)
  • Camping Equipment
  • Cans
  • Chairs
  • Cool bags/boxes
  • Cutlery
  • Flags
  • Furniture (blow up or folding)
  • Hammers
  • Merchandise
  • Multi style tool
  • Perfume
  • Tin Openers

The following items are allowed in the Arena and campsite

  • Animals (Guide / Hearing Dogs Only)
  • Medication
  • Plastic Bottles
  • Water/Soft Drinks

ALCOHOL POLICY

Either *8 cans of Beer/Cider/Lager OR 1 Bottle of Wine/Spirits decanted into a plastic bottle will be permitted per person into the campsite. Beer, Cider, Spirits and Wine will be available to purchase from the bar in the Main Arena at Texfest 2018. 

Alcohol Brought into Texfest can only be consumed in the campsite area.

*Please note that no alcohol whatsoever can be brought into the Main Arena. Security will be confiscating any excessive alcohol from persons who don’t adhere to our policy. Alcohol can only be consumed in the campsite area.

FOOD

Guests will find food stall located in the arena, however, if you have a condition that means you need to take your own food into the arena and you are challenged by the security team ask them to alert a member of the events team and we will strive to help you.

BBQ TRAYS

Disposable BBQ’s/ BBQ’s with a naked flames are NOT allowed into TEXFEST including the campsites

Disposable BBQs can be very dangerous- letting off carbon monoxide fumes during and after use. Please note these fumes can be deadly. For your own safety and the safety of other festival goers, never take a disposable BBQ into your tent, awning, caravan or any other confined space.


ARENA OPENING TIMES

The Arena will open at 3pm on Friday for camping wristband holders only and at 9am on Saturday and Sunday.

The Arena closes at 3 am Saturday, 3 am Sunday and 12.30am Monday.


RESTRICTIONS INSIDE THE ARENA

There will be bag searches upon entry into the Arena, so we advise you do not bring bags to avoid long queues. If you do wish to bring a bag please ensure it is no bigger than A4 size.nAny bags bigger than this will not be permitted.


WHERE TO PARK

 

DAY VISITORS

When arriving at the festival, please follow the signs showing a Texfest Day Parking which will direct you to Day Visitor Parking. Parking opens for Saturday tickets at Saturday 9am and closes at Sunday 3am and Sunday Tickets Sunday 9am and closes at Monday 12:30am.

 

CAMPING VISITORS

Please follow the signs showing a Texfest Camping drop off to unload your equipment you will then need to make your way to the weekend car park and ride where you car can be parked. Please take note of where you have parked to avoid delays when leaving the festival. First entry is from 12 noon on friday 29th june 2018. Parking entry closes at 5pm Monday 2nd july 2018.

 

CARAVANS, CAMPERVANS AND TRAILER TENTS

Please follow the signs Texfest camping. First entry is from 12 noon on friday 29th june 2018 until 5pm Monday 2nd july 2018.

Please note that there will be NO access to the campervan site prior to this. There will be no queuing in place before the gate opens, so please be considerate of local residents and business when arriving at the festival. In order to keep the roads clear, any vehicles arriving before 11am Friday 29th june 2018 will be turned away.

Please refrain from parking in the surrounding roads to avoid disruption to local residents and businesses. Please be aware that temporary traffic restrictions will be in place during the festival and your car will be towed by traffic wardens.

Sleeping in vehicles in the car park is also strictly prohibited due to fire regulations and for you own safety. Car park patrols will be in place to ensure this does not happen.



DISABLED ACCESS FACILITIES

 

Disabled access camping is available. Please note that Disabled Access Campsite applications close 31st May before the festival.

Disabled access facilities, PA/Carer tickets and Disabled parking is also available by calling the box office.

To apply for the used of Disabled Access facilities, please fill out one of our Access Requirements Forms, which can be acquired by calling the box office or filling out the contact us page.

If you have any further questions regarding Disabled Access, please feel free to email our dedicated Access Team at info@texfest.co.uk, who will be happy to answer have questions you have.


PA/CARER TICKETS

Pa/Carer tickets can be requested on your application form. If you purchase a standard ticket for your Pa/Carer this cannot be refunded or exchanged if you are approved for a Pa/Carer ticket.

You and your Carer must enter the festival together to collect your wristbands for the event.

Please note that the person you choose to attend the festival with you as your Pa/Carer must be able to help you in the event of an emergency or evacuation. We reserve the right to reject your Carer should they not be able to carry out this role.


ARENA FACILITIES

There will be disabled entrance lanes into the arena for disabled customers and their party.

Toilets: There are Disabled Access toilets located within the Arena.


DISABLED CAMPING & CARAVANS

Disabled camping is available to festival-goers who are unable to camp in standard campsites, or who need to use the facilities provided for disabled guests.

You can apply for disabled camping by filling in our Disabled Access registration form.


PARTY SIZE

Disabled Access guests are welcome to camp with their friends and family in a total camping party size of 4 people, including yourself and your Pa/Carer.  Unfortunately we must limit party size due to restrictions on camping space.

Please let us know in advance if you plan for your friends to camp with you, so that we can provide them with the correct wristbands when they arrive.


DISABLED CAMPING FACILITIES:
  • Accessible toilets and showers
  • Standard toilets and showers
  • Wheelchair and medical equipment charging
  • Fresh water taps
  • Secure fridges for cold storage of medication
  • Changing Places Unit – contains raised bed, sink, and toilet. Hoist slings will not be available but you may bring your own slings if you wish to use this unit.


CAMPSITE PARKING

Due to health and safety regulations, car parking is not permitted within the campsite. For those that need access to their vehicle while camping, there is parking available at the park and ride car parks. Please note that Disabled Access parking is limited, so friends and family arriving in separate vehicles will not be able to use this car park. They must park in the standard weekend car park.


CARAVANS/CAMPERVANS

If you require caravan/campervan Disabled Access parking, please make sure that you request it on your Disabled Access form. Caravan parking for disabled customers is located within the Disabled campsite in a separate section. If your caravan parking request is approved you will be contacted to arrange the purchase of your vehicle pass.



SAFETY INFORMATION

The safety of all festival goers is our priority. For this reason we have aimed to put in place all necessary measures to maximise public safety.

We have worked very closely with local authorities, and are grateful for their continued support.

It is also important that you play a part in your own safety and the safety of others. 

We request that you pay attention to our safety message below and act accordingly. 

Together we can aim for the highest level of safety and security.

Only bags A4 size or smaller are permitted into the arena. 

However, to avoid queues we strongly advise that you bring no bag at all.

Please note, all festival goers will be subject to searches of their vehicles, bags and their person.

This will, undoubtedly, lead to longer queue times that normal, but bare with us as it is all with you in mind.

We ask that you cooperate with any searches and all security requests.

To make things quicker, we also ask that you try your best to pack as light as possible.

Stay safe, be vigilant, and have fun.


PERSONAL SAFETY


IMPORTANT SAFETY INFORMATION

Your safety is important to us, so we have put all necessary measures in place to maximise public safety.

We cannot ensure Texfest is secure without your help, however, so please pay attention to the information below and pack accordingly.


BAG RESTRICTIONS

We strongly advise you do not bring a bag into the Arena to avoid long queues, however we understand that this may not be possible in some cases. We ask that if you do wish to bring a bag, please ensure that it is not large than A4 size, or you will not be permitted entry into the Arena. Please be aware that any bag you do bring into the Arena will be searched on entry.


DISCRIMINATION

We do not accept any discrimination towards any individuals or groups, be it from festival-goers or staff. We are proud of the diversity that comes with Texfest and its customers. If you witness or experience anyone that goes against this ethos, please report it immediately to one of our staff members.


IMPORTANT SAFETY POINTS

Always ensure you know where your nearest emergency exits are.
Please follow carefully any instructions given to you by a member of staff, particularly in the event of an emergency.
If you see any antisocial or suspicious behaviour, please notify security or a member of staff immediately.
If someone is behaving antisocially towards you, move away from those bothering you and ask event staff for help if needed.
If a crowd surge occurs, move to where there is more space.
Look after yourself and those around you. If you suspect someone is unwell, take them to a first aid tent. If they are unable to get to a first aid tent please notify a member of staff immediately to help you. Please do not attempt to move them or treat them yourself, as you may do more harm than good.


VALUABLES

Carry your money, credit cards, mobile phone etc. with you at all times. Please do not leave your valuables in your tent. If you aren’t willing to carry them with you, leave them at home. Be aware that pickpockets operate in crowded areas, so make sure you carry your valuables securely.
We understand that while having fun your valuables might get lost, which is why we operate a lost-and-found service at Texfest. You can make our job easier by marking your property with your name, postcode, and alternate phone number, so we can contact you more easily.


CROWD CONTROL

Tented structures have a set capacity that we cannot exceed, by law. We cannot guarantee your entrance into these areas. If there is a particular artist you wish to see, ensure you get there early to avoid disappointment. If you cannot gain access, we recommend you go to an alternative stage to enjoy a different band.

We have a strictly no crowd surfing policy at Texfest. Crowd-surfing is dangerous to yourself as well as those around you. Should you be caught crowd surfing you risk being rejected from the festival without a refund.


EMERGENCY SERVICES

We will have 24-hour field hospital services in operation at the festival, as well as first aid points with fully qualified paramedics, nurses, and ambulance services. Please take note of their location.

There are also welfare staff to help with any non-medical personal issues you may wish to talk to someone about.

If you need any assistance during the festival, DO NOT call 999. Please contact one of our on-site emergency numbers, shown on signs around the festival site. Please add these numbers to your phone on arrival.


ILLEGAL SUBSTANCES

Please be aware that festival-goers will be searched on entry to the festival by our professionally trained Security search teams. You may also be searched on entry to the Arena.

Drugs and ‘legal’/psychoactive substance are strictly prohibited. Should you bring either then you risk being rejected from the festival without a refund. While not illegal, legal-highs are not tested on humans and can be toxic – even plant-based ones.

The use of nitrous oxide canisters is banned across the festival. If found using or selling them, you will be evicted from the site immediately.

Our medical facilities include trained drug advisors who would be happy to help should you need someone to talk to at any point during the festival.


ALCOHOL

Texfest operates the Challenge 21 policy. If you look under 21 you will be asked for proof of age when buying alcohol – please do not be offended.

Do not buy alcohol for any persons under the age of 18. This is illegal outside of the festival, so please do not do it here.

There are a number of bars serving alcohol and soft drinks during licensed hours.

All of our bars accept cash.


WATER

You can find fresh water points in both the campsites and the arena. Please consider the environment and bring a water container with you that you can refill. You can also purchase water at our bars and most catering units.



For more information, please see the official Texfest website on the following link - https://www.texfest.co.uk/