Due to the proximity of the event, it's too late to post tickets out and they simply wouldn't be delivered to you in time. 


So that you can still attend the festival, it's industry procedure to arrange an on-site box office collection.

To collect your tickets, you MUST take a valid form of Photo I.D, confirmation email and the original payment card the tickets were bought with.


Creamfields Box Office Opening Times:

Thursday – 11

Friday – 11

Sat – 9

Sun – 10


Day ticket holders collect at the NORTH box office. 


Weekend camping ticket holders collect at the SOUTH box office. 


Make sure you have collected your tickets before the box office closes, see below for more details.