How does the Re:Sell service work?

What happens if I want to sell a first release ticket, but we are selling for the third release?
You will still be able to return your first release ticket, and if resold, you will receive a refund for the face value of the ticket(s) you paid for.
Tue, 14 Feb, 2017 at 4:09 PM
What happens if I want to sell my tickets but keep children's tickets that require an adults ticket?
If your order is eligible for Re:Sell, you can choose whether you'd like to request the resale of your entire ticket order or for each individual ti...
Tue, 14 Feb, 2017 at 4:19 PM
Can I resell my ticket elsewhere?
If you decide to sell your tickets elsewhere and not through our resale system (eg privately to a friend) you must ensure that you call us to transfer ow...
Tue, 14 Feb, 2017 at 4:29 PM
Can I withdraw my ticket from Re:Sell?
If you change your mind and would like to cancel your request for tickets to be resold, then you can do so by heading to and click...
Wed, 13 Dec, 2017 at 3:17 PM
How many times can I change my mind about reselling my ticket(s)?
You can change your mind if you wish but bear in mind that if you request a resale again, your tickets will be placed to the back of the resale queue.
Tue, 14 Feb, 2017 at 4:35 PM
Can I re-sell one ticket from my ticket order (of multiple tickets), or will I need to re-sell the entire order?
If your order is eligible, you can request the Re:Sell of any part of your original order. Please be aware that we cannot choose which barcode(s) will b...
Fri, 17 Mar, 2017 at 2:17 PM
I accidentally put a ticket up for resale and it sold quickly but I wanted the ticket, what do I do?
You are asked to confirm that you wish to resell your ticket.  You can revoke this request up until the ticket is resold.  After this time we can...
Tue, 14 Feb, 2017 at 4:36 PM
If my ticket has been resold how long until i get refunded?
You will be refunded within 24 hours of the ticket resale, the refund will be made to the card you paid with.
Mon, 10 Apr, 2017 at 3:00 PM
Will I get a full refund, including booking fees and delivery charge?
You will receive the full face value of the tickets that have been resold. You will not receive the booking fee or delivery charge in the case of a resal...
Tue, 14 Feb, 2017 at 4:44 PM
My card details are no longer valid, how do i get a refund?
If you've had your card replaced since being granted a refund then not to worry as your refund will still go back to the linked account as normal.
Tue, 14 Feb, 2017 at 4:43 PM