Top FAQ's

I need to request a Cool:Off refund
To request a Cool:Off refund simply head to skiddle.com/orders and click 'Request Cool:Off refund' You'll then be asked to specify the re...
Wed, 13 Dec, 2017 at 11:10 AM
I've purchased a ticket(s) from someone else/third-party site, are they genuine?
 Please be aware that if the order is not held in your name, there is very little information that we can divulge to anyone other than the named order holde...
Wed, 4 Jul, 2018 at 12:05 PM
How do I delete my review?
Please be aware we do not have the authority to delete public reviews as ultimately these are customers opinions. If you have written a review after one...
Wed, 23 May, 2018 at 3:39 PM
I've bought my tickets on a different website, can I advertise them for sale on Skiddle?
As Skiddle is a primary ticketing outlet, we can only allow official ticket sellers to advertise tickets on our site. Our moderations team keep a very c...
Thu, 7 Jun, 2018 at 12:38 PM