Payment Plan FAQs

Payment Plan FAQs
What are the benefits of Payment Plan? In the past, deposit tickets sold via Skiddle had payment schemes with a deadline which had to be manually paid. Alt...
Thu, 8 Feb, 2018 at 8:22 AM
What are the benefits of Payment Plan?
In the past, deposit tickets sold via Skiddle had payment schemes with a deadline which had to be manually paid. Although reminder emails are always sent,...
Mon, 18 Dec, 2017 at 5:01 PM
Where can I find details of my payment plan, including payments I've already made?
You can find this within your confirmation email sent to you upon completion of your order (at the bottom) as well as your order history, skiddle.com/orders...
Mon, 18 Dec, 2017 at 5:06 PM
Can I transfer my payment plan order to someone else? If so then how?
Yes. To do this simply head to https://www.skiddle.com/orders/ then click 'Edit details' and input the new recipient's details. Once you'...
Mon, 18 Dec, 2017 at 5:08 PM
Can I cancel my payment plan?
Yes. If you choose to do this then you will NOT BE REFUNDED any payments already made and you will not be permitted entry to the event without purchasing a ...
Mon, 18 Dec, 2017 at 5:09 PM
Can I cancel part of my order (if I've purchased more than one Payment Plan ticket)?
Yes, you will be able to choose to cancel a payment plan on a ticket-specific level - i.e if you purchase a 2-day payment plan ticket and a 3-day payment pl...
Mon, 18 Dec, 2017 at 5:11 PM
What happens if the card I originally paid with has changed?
You can update your payment details by heading to skiddle.com/orders. To complete this process you'll also be asked to accept your payment plan as we&#...
Mon, 18 Dec, 2017 at 5:12 PM
What happens if I don't have the available funds for a payment?
If your card is declined, you will be notified via email on the due date. At this point, you may provide an alternative card. Any alternative card must belo...
Mon, 18 Dec, 2017 at 5:23 PM
What happens if my order has been placed on pause and I've now updated the payment details?
A payment will automatically be attempted the next day (including Saturday and Sunday). Payment will be taken for any outstanding instalments that have been...
Thu, 8 Feb, 2018 at 8:23 AM
What happens if the alternate payment card that I provide is also declined, after the 5 day period? Can I supply another?
In some extreme cases we may allow for customers to provide new payment details after the initial 5 day period.  This will be determined on an individual ca...
Mon, 18 Dec, 2017 at 5:31 PM