Payment Plan FAQs

Can I make a manual payment before an instalment is due to be taken? How?
Yes. If you miss an automated payment, then you can make a manual payment online by heading to https://www.skiddle.com/orders/ - Call 03333 010101 for assist...
Mon, 18 Dec, 2017 at 5:34 PM
Can I have a payment reversed?
No. All payments and associated fees are non-refundable and no claim can be made to recover this money whatsoever.
Mon, 18 Dec, 2017 at 5:34 PM
When will the first payment be taken after I've paid the deposit?
Deposit payments are taken on the 1st of the month. If you purchase the deposit mid-month i.e. 20th then it would skip a month. So for example, if you purc...
Mon, 18 Dec, 2017 at 5:36 PM
Can I pay the balance at the gate?
You cannot pay the balance at the gate. If you arrive at the gate with only a receipt for a part paid ticket then you will not be allowed entry.
Mon, 18 Dec, 2017 at 5:36 PM
Will I be notified before each payment is taken ?
We will send you an email you before each payment date if you have a balance outstanding. Please make sure the email address on your order is correct.
Mon, 18 Dec, 2017 at 5:37 PM
Will I get a receipt for each payment?
You will receive an email receipt for your Initial Payment and each Instalment but you will only receive the full barcoded ticket once the whole value of the...
Mon, 18 Dec, 2017 at 5:38 PM
My barcoded tickets aren't showing up in my order history\app, why is this?
The order will show as paid within your order history and within the 'My tickets' section of the app. However, you will only receive the full ba...
Mon, 18 Dec, 2017 at 5:39 PM
Where can I find the ts&cs of my payment plan?
You can view these via the event listing before adding and deposit tickets to your basket. Simply click 'view terms and conditions' and a box wi...
Mon, 18 Dec, 2017 at 5:40 PM
Can I request the resale of my Payment Plan ticket via Re:Sell?
This will only be available subject to status (click here for more info) and if all payments have been made.
Mon, 18 Dec, 2017 at 5:41 PM
Can I request Cool:Off on a Payment Plan order?
As long as you're within the Cool:off period then yes. (click here for more info)
Mon, 18 Dec, 2017 at 5:42 PM